Your visit. Your information.

Booking, payments & cancellations

You may cancel or request a reschedule. With less than 2 hours’ notice, advance payments are non-refundable, except where required by law. Choose an available time to confirm a reschedule. If the salon cancels, any advance payment for the cancelled service is refundable. No penalty is charged automatically.

Times and deadlines use New Jersey local time (America/New_York), including daylight saving time. An available appointment is confirmed when booking succeeds. Available times depend on the team’s saved hours, service duration, breaks and existing reservations. Use the private management link in your appointment email to cancel or choose another available time, or contact the salon. A reschedule keeps the original time reserved until the new time is saved successfully. This website does not synchronize with Lavendr; the salon must block any appointments booked elsewhere in its schedule.

Advance payments may be optional or required only when disclosed before you agree to pay. Online payments are currently disabled. This website does not collect card details or charge cancellation fees. When payment is connected, the amount, total, terms and applicable cutoff must be displayed before payment. Refund eligibility is reviewed against the policy accepted for that appointment; eligible refunds must be processed through the original payment method. No refund or charge is performed merely by changing a booking status.

A missed appointment or change inside the accepted cancellation window may forfeit an advance payment as disclosed, except where law requires otherwise. Salon-initiated cancellation is eligible for return of any advance payment for the cancelled service. Policy changes apply to future bookings; the accepted terms for an existing booking remain recorded. Contact us about errors, exceptional circumstances or a refund review.

Privacy & customer records

Information we collect

We save your name, email, phone, service, assigned team member, appointment times, language, appointment history, notes you choose to provide, policy acknowledgments and communication status. Technical hosting and authentication providers may process security logs and session information. Short-lived booking rate-limit counters use a one-way hash of the connection IP address to reduce automated misuse. Do not submit card details, identification documents or medical information in booking notes.

How we use and share it

We use these records to manage appointments, recognize returning customers, send transactional notices, answer questions, protect the service and meet legitimate recordkeeping obligations. Hosting/storage providers and Resend process the information needed to operate the site and deliver email. Payment and WhatsApp providers process data only when their features are connected and used. We do not sell personal data or use this website’s booking data for targeted advertising. A welcome-back appointment message is transactional; it does not enroll you in marketing.

WhatsApp and your choices

The WhatsApp chat link opens an external service. Automated appointment messages require your separate optional consent and an active WhatsApp Business connection. You may decline WhatsApp without losing email booking access. Tell the salon to stop future WhatsApp appointment messages. WhatsApp/Meta has its own privacy practices.

Storage, retention and requests

Access to customer records is limited to the authorized salon administrator and operational providers. We retain records for appointment management and legitimate business, accounting or legal needs, then remove or de-identify them when no longer needed. Contact us to request access, correction or deletion. We verify identity and may retain records where needed to meet legal obligations, resolve disputes or protect the service. Email management links are private: do not forward them. No method of electronic storage is risk-free.

Cookies, local storage and children

The site uses essential hosting/authentication technologies and local storage for your language preference and short-lived admin login form recovery. Verification codes and authenticated session tokens are not stored in local storage. Fonts and linked services may receive technical connection data. No advertising tracker is installed by this website. Booking must be submitted by an adult or a parent/guardian on behalf of a minor. We do not knowingly collect booking information directly from children under 13. Contact us if a child submitted information directly.

Website terms

Use the site for genuine salon requests and provide accurate contact details. Do not misuse private links, interfere with security or submit someone else’s information without permission. Availability, duration, suitability and final service details are confirmed by the salon. Beauty imagery is inspiration and does not represent Rani’s clients, premises or treatment results. External services, including Lavendr and WhatsApp, operate under their own terms. This site’s bookings and changes do not synchronize with Lavendr. Nothing in these terms removes non-waivable consumer rights or remedies available under applicable law. Material changes will be posted here with an updated effective date.

Accessibility & assistance

We aim to make booking usable with keyboards, screen readers, mobile devices and browser zoom. If you encounter a barrier, contact us with the page and problem. We will assist with booking by phone/email and work to address the issue. We welcome accessibility feedback; this statement is not a claim of certification.

Contact the salon

Rani’s Glam Bar
54 W Pleasant Ave, Maywood, NJ 07607
201-742-5755
info@ranisglow.com